Airbus has opened the company’s Space Academy in Toulouse, France to help train customers in the operation of satellites and space systems that are acquired from the company.
When a spacecraft or system is purchased from Airbus, the future operator requires training – particularly for such first-time customers as governments establishing their initial space programmes, explained Héloïse Scheer, the Customer Training Manager for Space Systems.
Such preparation typically involves three to six months of theoretical training and an equivalent amount of practical operational training.
“We have some customers with us for up to 12 months,” Scheer said.
Scheer noted that Airbus is establishing itself as a recognised leader in customer training with attention being paid to customers’ needs at the Space Academy and the company’s continuing work to digitise all aspects of training.
The new Space Academy has a surface area of approximately 500sqm and is located at Airbus Toulouse’ space campus in an area fully dedicated to customers.