YahLive and GlobeCast, have announced a new partnership in which GlobeCast will provide YahLIve with a 24/7 monitoring and reporting service for YahLive’s satellite signals (video, audio and data) across the MENA region.
The local monitoring and reporting initiatives will be based in GlobeCast’s regional monitoring center in Jordan Media City (JMC), in Amman, Jordan
A part of YahLive’s ongoing Customer Excellency (Customer First) programme, GlobeCast’s real-time monitoring and detection services will reportedly enhance YahLive’s quality control, maintenance and incidence response capabilities for its growing channel bouquet.
The local monitoring and reporting initiatives will be based in GlobeCast’s regional monitoring center in Jordan Media City (JMC), in Amman, Jordan. GlobeCast’s global reach and JMC’s regional presence will, the company claims, result in detailed reporting that combines local expertise with global capabilities. GlobeCast is a subsidiary of France Telecom-Orange group.
The agreement was signed by Georges Baroud, CEO of GlobeCast Middle East, and Mohamed Youssif, CEO of YahLive.
Commenting on the new partnership, YahLive CEO Mohamed Youssif said:
“As the region’s HD television satellite platform, YahLive has become synonymous with ‘Pure HD’ and the company that is spearheading MENA’s SD-to-HD conversion in response to the accelerated demand for premium-quality HD television – partnering with global leaders like GlobeCast ensures that we deliver on our No. 1 commitment to television viewers and broadcast partners – to provide the best in service reliability, quality and customer service.”
“Our solution offers YahLive the scalability and flexibility needed to meet its demands” said Georges Baroud, CEO of GlobeCast Near and Middle East. “GlobeCast is the first and only broadcast service provider to offer externalised monitoring services in the Middle East. In building this monitoring centre, we were searching for an integrated system that could do everything a channel needed. Broadcasters are concerned about their services’ quality of service and are looking for professionals to help them.”