SKY is the largest satellite pay TV operator in Brazil and operates a LTE network in 23 of 26 Brazilian states and the Federal District. After analysing the various solutions available in the market, SKY chose Bwtech to implement an end-to-end vision of its 4G network and to help improve its network performance.
On a single platform, SKY engineers can quickly and easily monitor all network elements, from the Access part and Backhaul, to Core elements. All types of equipment from different vendors are monitored through a user friendly and flexible interface.
“NetChart is the kind of solution which network engineers are always looking for – and rarely find one”, says Isidoro Ferret, director of the SKY Broadband Engineering. “All data on the network is imported automatically and transparently and we visualize everything in a single interface”. Ferret points out that the advanced parameter check features, logical alarms and quality indicators help SKY optimise its LTE network: “With NetChart our engineers detect more problems with greater agility. We gain in productivity and the result is a faster and higher quality network. Our goal is to provide our customers with better service every day”.
According to José Ruy, Bwtech Product Manager, “the ability to visualise and optimise end-to-end networks is one of the characteristics most appreciated by our clients around the world”.
“Another NetChart feature very required”, adds Ruy, “it is the ability to relate Performance Data (KPI) with logical/physical alarms and configuration changes – all on a single screen. Using only the mouse, with three clicks, engineers can perform an immediate and in-depth troubleshooting of network problems.”
Bwtech has a long-term relationship with SKY and has closely followed NetChart’s significant growth within the operator, both in terms of breadth of use and improvement of the solution, which is now used in numerous activities, from parameter control and automated executive reporting to end-to-end performance tracking.