News

Thuraya, Western Union collaborate for top-up service

Western Union QuickPay service enables Thuraya satellite phone users to top up prepaid SIM balances with no extra fee

Thuraya and The Western Union Company, a provider of global payment services, have entered into an agreement to offer a top-up facility for Thuraya prepaid SIMs for voice and data services. The top-up facility will use the Western Union QuickPay service at participating Western Union agent locations in the majority of the 200+ countries and territories in which the company provides services.

This new method of payment enables Thuraya customers to recharge their pre-paid SIMS with no extra fee.

“Our agreement with Western Union marks the first time in the world that a satellite telecoms operator is providing such a service. The service is a great convenience for customers who may be located in remote areas such as Sub-Saharan Africa. Thuraya customers can now top up their prepaid SIM cards easily and efficiently through Western Union’s global network of agent locations that offer the Western Union QuickPay service. This is yet another example of Thuraya’s commitment to developing innovative solutions and enhancing our services for our growing customer base in emerging markets, with special focus of this deployment in Sub-Saharan Africa and CIS countries,” says Bilal El Hamoui, Vice President of Distribution at Thuraya.

To top up a Thuraya prepaid SIM card, a customer can visit a participating Western Union agent location, provide identification and their Thuraya phone number and re-load their prepaid SIM card with a cash payment. In addition, family, friends and colleagues can add pre-paid credit on behalf of a Thuraya user travelling abroad.