Bahrain’s National Broadband Network (BNET) has opened a new B (SMC) to support all of Bahrain’s licensed service providers. The SMC has been established to provide 24/7 support for service assurance and order fulfilment related to all BNET products and services with the aim of enhancing customer experience.
BNET CEO Mohamed Bubashait said: “Bahrain’s National Broadband Company is delighted to introduce its new SMC which has been developed to improve the delivery of services to its valued customers, the Kingdom’s licensed service providers. One of our main strategic pillars is to be a customer-experience focused company. Therefore, at BNET we aim to provide high-quality services to Bahrain’s licensed service providers and cultivate meaningful relationships with each operator to ensure satisfaction.
“Through BNET’s support to the licensed service providers, end-user customers across Bahrain will benefit from an enhanced experience when applying for new or upgraded broadband services, making their journey faster and more efficient.”
BNET is an independent wholesale broadband provider. As part of Bahrain’s fifth National Telecommunication Plan, BNET provides next-generation wholesale fiber broadband connectivity to all licensed telecom operators in Bahrain. It also provides broadband services to large enterprise customers in the Kingdom.