Satellite communications specialist IEC Telecom has introduced its latest satellite-based networking management solution, OneGate Aid Compact to improve the efficiency of first responders in regional communities across the Middle East and Africa amid the COVID-19 pandemic.
OneGate Aid Compact is a network management solution that operates from a virtual platform and is designed to keep mobile humanitarian teams connected at all times, enabling full control and visibility over active telecommunication links.
IEC Telecom’s OneGate Aid Compact is powered by Thuraya IP+ for stationed use and Thuraya Voyager for vehicular use over Thuraya’s L-Band network. It looks to enable first response teams with optimised network traffic availing services such as big data transfer and live conferencing. In times of COVID-19, it means that front line staff will be able to share operational reports in real time and have access to telemedicine.
OneGate Aid Compact also provides the gateway for remote maintenance, enabling technical support teams to monitor and troubleshoot at any place and at any time. It may also be enhanced with an augmented reality toolkit, providing field workers with a ‘virtual pair of hands’ displayed on the screen of the device in use (smartphone or tablet). As such, limited staff onsite is exponentially expended via digitally present teams in the HQ and network support teams at IEC Telcom.
With built-in Wi-Fi enablers, OneGate Aid Compact provides remote workers with a way to connect their own devices to the dedicated welfare network. This provides them with an added option to reach out to their families regardless of location. A dedicated welfare environment operates based on a voucher system. Credits are distributed among staff as a part of a social package. Should anyone prefer to surpass the limit, additional vouchers can be individually purchased online. As such filed workers are not limited in their communication and present no risk to overstretch corporate communication budget.
Commenting on the new solution, Nabil Ben Soussia, Managing Director IEC Telecom Middle East, IEC Telcom Group, said: “Successful operations during the COVID-19 pandemic are dependent on timely and proper communication in affected communities. This is especially critical to first response groups or mobile hospitals who need to act fast in areas with no infrastructure. Now more than ever, telecommunications in general and satellite communications, in particular, are critical to support our frontline workers. OneGate Aid Compact was developed as a solution to support continuous communication. It provides satellite link in remote areas and serves as GSM back-up under terrestrial network coverage.”
“In addition to the critical communication to support the frontline, we’ve seen a drastic increase in the use of video calls, which is a natural response to prolonged isolation,” Ben Soussia added. “In order to support front line staff and our communities, in cooperation with Thuraya we have doubled our data packages for April at no additional cost.”