The outage was caused by a software issue within the ground segment.
Eutelsat’s OneWeb Low Earth Orbit service has resumed normal operations following a 48-hour outage that began on December 31, 2024.
The disruption was traced to a software issue in the ground segment. Eutelsat swiftly mobilised its resources, working closely with the vendor to address the problem and restore service. Throughout the outage, the company maintained open communication with affected customers to manage the situation.
With the issue resolved, the OneWeb constellation is now fully operational, ensuring seamless connectivity for its users.
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